Transactive Memory System Impact on Team Performance through Knowledge Quality and Perceived Knowledge Satisfaction

Knowledge management is deemed as an effective way to maintain organization competitive advantage. However, researchers and practitioners began to question function of knowledge management on performance and try to measure knowledge management performance more precisely. To better understand the relationship between knowledge management and performance, we combine transactive memory systems with knowledge management performance to investigate their impact on team performance based on an integrative research framework for studying knowledge management. We conducted survey in knowledge worker teams in several cities in Mainland China. Results indicate that transactive memory systems have a positive impact on team performance through knowledge management performance. Theoretical and practical implications are discussed.